Delivery Information

Delivery Charge Calculation

Delivery charges are calculated dynamically based on your order value and your location.

To find out what the delivery charge is in your area, if any, please let us know your post code using the chat box below.


Delivery Carriers

Local deliveries are made with our selected haulage company. We use a national carrier to deliver goods outside a 45 mile radius from our distribution centre.

Please note: We are only able to deliver to a ground floor delivery point.


Delivery Times

Orders received, for stock items, before 3.30pm are normally despatched on a "next Day" delivery service or 2-3 day to Scottish Highlands and Ireland.

Orders received for special order items will have a longer lead time and will be confirmed at time of order.


Bank Holidays

No deliveries will be made on bank holidays unless by special agreement.


Click and Collect

Click and collect is available between 7.00 am - 3.30pm from our Ilkeston distribution centre. Postcode: DE7 4RA



Goods may not be returned to the Company without prior agreement. The Company reserves the right to make a handling and restocking charge of at least 10% on any stock items of goods returned. If special order goods are accepted for return of the original supplier then the Company reserves the right to pass on to the buyer any handling and restocking charge imposed on the Company along with any carriage cost incurred.